FAQ Questions
If you have an WiFi version then there are two possibilities:
It is in Ad-Hoc mode, first connect to the device with your WiFi
It is not connected to the same network as your Mac or iPhone / iPad is, connect it to the same network and try again
Make sure your unit is connected to the same network and that it is correctly configured.
By request from Global Caché iHelp for Mac (OS X and iOS) only supports units from the Global Caché brand.
A tutorial can be found on the website of Global Caché at
http://www.globalcache.com/support/ilearn-tutorial/
Linux is not supported, sorry. I am thinking about making Android versions, but I am not sure yet...